Will Call orders require a 48 hour lead time prior to pick up. Orders not picked up within 48 hours of your scheduled pick up day will be assessed a $20.00 handling / processing fee or future Will Call orders will not be accepted.

Claims for merchandise damaged or missing in transit must be submitted to the carrier. Carriers accept responsibility for shipments, including all cartons as well as the satisfactory physical condition thereof, when accepting the shipment. KNS can assist in identifying the number of cartons/boxes shipped as well as the part numbers and quantity of each within each carton/box if necessary. See "Claims for Shortages or Errors" for items missing from within the cartons/boxes shipped.

Shipments to locations outside the continental United States will be shipped to the appropriate Shipping Agent or Broker within the continental United States.

KNS reserves the right to amend or change our Policies & Procedures without notice.