Warranty claims may only be submitted through an authorized KNS Distributor and should only be submitted if an item has failed to perform or function as stated. Claims for items damaged or lost in shipment must be made to the carrier. All items being returned as a “Warranty?must be accompanied by a general statement as to the nature of the warranty and a Returned Goods Authorization (RGA) number issued by a KNS Customer Service Representative. Returns not possessing an RGA# are subject to rejection and return to the sender.
Chrome Products:
All KNS Chrome Products are warranted to be free from defects in material and workmanship to the initial end -user for a period o f 6 months from date of purchase under normal applications and service. The products being warranted must have been purchased from an authorized KNS distributor. Distributors are requested to provide a copy of the customer’s purchase receipt, if possible, when submitting requests for warranty.
Lighting Products:
With the exception of LED´s, KNS extends a Six Month Limited Warranty to the original end-user that its lighting products are free from defects in material and workmanship under normal applications and service. Warranted products must have been purchased from an authorized KNS distributor.
LED lighting products are warranted to the end-user according to the following:
LED Bulbs - 6 months
Regular LED -´s 1 year
Step / Accent LED -´s 1 year
Spyder LED´s - 3 year
Pearl LED´s - 3 year
This warranty is extended to the original purchaser certifying that the LED product is free from defects in workmanship and materials, only. This warranty does not apply to severe applications such as buses, construction equipment, and off-road equipment.
Exceptions:
Warranties arising from improper installation or use are not the responsibility of KNS and are not covered by any of the aforementioned warranties.
RGA´s:
Outstanding RGA´s will be automatically cancelled if not used within 30 days of issuance.
Credits:
All Warranty Claims will be evaluated and processed within 3 working days of receipt of merchandise and credit issued within 5 working days. If a Warranty Claim is rejected, KNS will provide a written explanation and offer to return the product(s) if requested. Items being returned may be combined with the customer’s next stocking order or returned separately at the customer´s expense.
Procedure:
A general statement as to the nature of the Warranty and an RGA # must accompany all Warranty Returns.
Warranty Returns must be returned freight prepaid with the RGA# displayed prominently on the outside of the carton(s).
Ship Warranty Returns to:
KNS Accessories
Attn: Warranty Return Department
1965 E. Vista Bella Way
Rancho Dominguez, CA 90220
DISCLAIMER
KNS reserves the right to amend or change our Policies & Procedures without notice.
KNS is determined to offer the highest quality classic antique auto parts and accessories at competitive prices.
Our companys goal is to continue to grow into the leading supplier of restoration parts and accessories in the United States.
KNS Accessories Manufacturer and Distributor | Antique Auto Parts for Ford Model A and Chevrolet Antique Car Parts | Wholesale Only
